Privacy Policy for Heaternovalux
Effective Date: December 9, 2024
At Heaternovalux, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains the types of personal information we collect, how we use it, and the steps we take to protect your data. By using our website and purchasing from us, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect two types of information:
Personal Information: This includes your name, email address, billing and shipping addresses, phone number, and payment details. This information is collected when you place an order, register an account, or contact us for support.
Non-Personal Information: This includes data such as your IP address, browser type, device information, pages you visit, and the time spent on our website. This information is collected automatically through cookies and similar technologies to improve the functionality and user experience of our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment: To process and fulfill your orders, including shipping, delivery, and customer support.
Marketing and Communications: With your consent, we may send promotional emails, newsletters, or updates related to our products and services.
Website Improvement: Non-personal information helps us analyze website traffic, trends, and behavior to optimize and improve our website’s performance and user experience.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your data with trusted service providers who help us operate our website, process payments, or deliver products. These third parties are obligated to keep your information confidential and are not authorized to use it for any other purpose.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses industry-standard encryption technologies to protect your data during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Heaternovalux uses cookies to improve your experience on our site. Cookies are small text files placed on your device that help us analyze web traffic, customize your experience, and provide certain features. By using our website, you consent to our use of cookies.
You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect some features of our site.
6. Your Rights and Choices
Access and Correction: You have the right to access the personal information we hold about you and request corrections if any information is inaccurate or incomplete.
Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by following the instructions provided in the email or contacting us directly.
Deletion of Data: You may request the deletion of your personal data, and we will process your request in accordance with applicable data protection laws.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any third-party website you visit.
8. Children’s Privacy
Heaternovalux does not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Heaternovalux
Phone: 910-735-0611
Email: info@heaternovalux.net
Address: 3907 Armory Road, Lumberton, North Carolina, United States